Privacy Policy

Privacy Policy for Youth Potion Clinic

Youth Potion Clinic (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website, contact us or use our services.

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection laws.

1. Who We Are

Youth Potion Clinic

Address: 12 Bryone Drive, Mile End, Stockport, Cheshire. SK2 6TA

Email: YouthPotionClinic@gmail.com

Telephone: 07867 474105

Website: www.youthpotion.clinic

If you have any questions about this Privacy Policy or how we process your personal data, please contact us using the details above.

2. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Your name
• Postal address
• Email address
• Telephone number
• Date of birth
• Medical history relevant to treatment
• Consultation forms and treatment records
• Before and after photographs (with your consent where required)
• Appointment history
• Payment information (payments are processed securely by our payment provider; we do not store full payment card details)
• Communications you send to us by email, telephone, social media or website forms
• Website usage data, including your IP address, browser type, pages visited and cookies

3. How We Collect Your Information

We collect personal information when you:

• Complete an enquiry or contact form
• Book an appointment
• Attend a consultation or treatment
• Subscribe to our newsletter
• Contact us by phone, email or social media
• Browse our website
• Leave a review or testimonial

4. How We Use Your Information

We use your information to:

• Provide consultations and treatments
• Create and maintain your clinical records
• Arrange and manage appointments
• Respond to enquiries
• Process payments
• Send appointment reminders and aftercare information
• Improve our website and services
• Comply with legal and professional obligations
• Send marketing communications where you have given your consent

5. Our Legal Basis for Processing

We process your personal information under one or more of the following lawful bases:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate business interests
• Provision of healthcare services, including processing special category health data where permitted by law

6. Special Category Health Information

As an aesthetics clinic, we may collect health information that is necessary to assess your suitability for treatment and to provide safe care.

This information is treated as confidential and protected with appropriate technical and organisational security measures.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

• Secure online booking providers
• Payment processing providers
• IT support and website hosting providers
• Professional advisers
• Insurance providers
• Regulatory bodies where required by law
• Emergency services where necessary to protect your health or safety

All third parties are required to keep your information confidential and secure.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

9. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory and professional obligations.

Clinical records may be retained for the period recommended by applicable professional guidance and legal requirements.

10. Cookies

Our website uses cookies and similar technologies to:

• Ensure the website functions correctly
• Improve user experience
• Analyse website traffic
• Understand how visitors use our website

Where required, you will be asked to consent to non-essential cookies when you visit our website.

11. Marketing Communications

If you choose to receive marketing communications, we may send you information about promotions, treatments and clinic news.

You can withdraw your consent or unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

12. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request erasure of your personal data where applicable
• Request restriction of processing
• Object to processing
• Request transfer of your personal data
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with the Information Commissioner’s Office (ICO)

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

14. Children’s Privacy

Our website and services are not intended for individuals under the age of 18 unless accompanied by a parent or legal guardian and where treatment is legally appropriate.

15. Changes to This Privacy Policy

Effective date 13th July 2026. We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date.

16. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact as above.

If you are not satisfied with our response, you have the right to make a complaint to the UK Information Commissioner’s Office (ICO).